Frequently Asked Questions
Everything you need to know about our nutritionally complete meals.
What exactly is Jimmy Joy?
Jimmy Joy provides nutritionally complete meals in the form of shakes, bars, and hot meals. Each serving contains the ideal balance of protein, healthy fats, fiber, and 26 essential vitamins and minerals.
How do I prepare a Plenny Shake?
Simply fill your shaker with 300ml of water, add two scoops of Plenny Shake powder, and shake for 30 seconds. You can adjust the amount of water to reach your preferred consistency.
Where do you ship and how much does it cost?
We ship worldwide. Shipping costs vary by destination and order size, but we offer free shipping on orders above a certain threshold depending on your location.
Are your products vegan-friendly?
Yes, all our current products are 100% plant-based and vegan-friendly. We use high-quality ingredients like soy, oats, and flaxseed to ensure a complete amino acid profile.
Can I return my order if I'm not satisfied?
We offer a 30-day return policy for unopened and undamaged products. If you are a first-time customer and don't like the taste, please contact our support team to discuss our satisfaction guarantee.
How long is the shelf life of the products?
Most of our products have a shelf life of 6 to 12 months when stored in a cool, dry place. Once a shake is prepared, it should be consumed within 24 hours if kept refrigerated.